FAQ

Our store will send you the actual item shown in the photo. If there are multiple items in stock, we will always indicate this in the condition evaluation column. In addition, in order to accurately convey the atmosphere of the actual item, we do not perform any image processing on the photos.

If you would like additional photos, please let us know using the contact form.

Our store does not accept gift wrapping. Please note.

It is possible to specify a delivery address that is different from the customer information. However, our store cannot accept gift wrapping or gift wrapping.

Please be aware of this in advance.

Please note that if the delivery address is different from the address of the orderer, documents showing the amount will not be enclosed.

当店で取り扱った商品は「過去の掲載商品」ページに記載しています。またはお送りしている受注メールのリンクから商品ページがご確認いただけます。

If you need a receipt, please go to "Notes regarding your order" during the purchase process.

1) Address:
2) Proviso:
3) Email address:

Please indicate this when ordering. We will send you an email with the PDF receipt attached later. Please note that we do not accept packaging with products.

If your order has been successfully confirmed, we will send you an automatic email. If you do not receive an automatic email, please check whether it has been sorted into your "spam" folder.

*If you are a member, you can also check your order history after logging into My Page.

You can specify the delivery date up to 30 days in advance.

時間指定をご希望の場合はお会計時の「ご注文に関するメモ」に指定時間をご記入ください。

ご注文確定後に指定をご希望される場合は、4桁の注文番号(#◯◯◯◯)を明記の上、チャットまたはお問い合わせフォームよりご連絡ください。時間指定のご希望は日程に余裕を持ってお知らせください。お急ぎの場合は無指定が最も早く荷物が到着します。

指定可能な時間帯は、

午前中、

12〜14時

14~16時

16~18時

18~20時

19~21時

となります。

yes. We can deliver it to you.
Please set the delivery address using the following steps.
1. Add items to your cart and enter your customer information.
2. In the shipping settings, uncheck "Use shipping address as billing address" and enter the delivery and billing addresses respectively.

If you would like to reserve the item, please let us know using our inquiry form. We also accept reservations and requests for the products you are looking for.


Regarding the arrival time, please feel free to contact us as we will provide you with information at the time of your inquiry.

You can choose from credit card, digital wallet payment, bank transfer, QR code payment, and convenience store payment.

Please see the payment methods page for details.

At Scandinavian Tableware Tacksamycket, we will handle returns and exchanges in good faith.
We carefully check the products before delivery, but if by any chance the product is different from what you ordered or is defective, please contact us.


*We cannot accept returns or exchanges due to customer reasons.
For more information, please check "Returns"

yes. Our store also sells items on minne. The minne store also sells minne limited items such as ceramic plates and interior works.

Please visit the minne store from this link .

当店をご利用されたお客様の声はminne店をご参照ください。