FAQ
Our store will send you the actual item shown in the photo. If there are multiple items in stock, we will always indicate this in the condition evaluation column. In addition, in order to accurately convey the atmosphere of the actual item, we do not perform any image processing on the photos.
If you would like additional photos, please let us know using the contact form.
Our store does not accept gift wrapping. Please note.
It is possible to specify a delivery address that is different from the customer information. However, our store cannot accept gift wrapping or gift wrapping.
Please be aware of this in advance.
Please note that if the delivery address is different from the address of the orderer, documents showing the amount will not be enclosed.
Products handled by our store are listed on the "Past Products" page . Or you can check the product page from the link in the order email we sent you.
To check the shipping status, please open our chat and enter the 4-digit order number (half-width numbers) listed in the order confirmation email and your registered email address.
If you do not have an email address registered, please contact us via "Inquiries."
If you need a receipt, please write it in the "Order Notes" section of the purchase process.
1) Addressee:
2) Notes:
3) Email address:
Please fill out the form and place your order. We will send you a receipt by email later with a PDF file attached. Please note that we do not enclose receipts in products.
There are many cases where emails are not delivered to mobile phone email addresses. Please register your computer's email address.
If your order has been successfully confirmed, we will send you an automatic email. Please also check your spam folder.
*If you are a member, you can also check your order history after logging into My Page.
We automatically send an order confirmation email when your order is confirmed. If your email address is a mobile phone address, the email may not be delivered.
*Please refrain from registering the following carrier email addresses.
(○○@docomo.ne.jp / ○○@ezweb.ne.jp / ○○@i.softbank.jp, etc.)
Please register your computer's email address.
If your order has been successfully confirmed, we will send you an automatic email. Please also check your spam folder.
*Members can also check their order history after logging in to their My Page.
If you would like to change your contact details after placing your order, please contact us via the Inquiry form .
You can specify a delivery date up to 30 days in advance.
If you would like to specify a date, please enter the desired date in the "Order Notes" section during checkout.
If you would like to specify a date after your order has been confirmed, please contact us via chat or the inquiry form , clearly stating your 4-digit order number (#XXXXX). If you would like to specify a date, please let us know well in advance. If you are in a hurry, not specifying a date will ensure your package arrives the fastest.
If you would like to specify a time, please enter the specified time in the "Order Notes" at checkout.
If you would like to specify this after your order is confirmed, please write your 4-digit order number (#◯◯◯◯) and contact us using the chat or inquiry form . If you would like to specify a time, please let us know well in advance of your schedule. If you are in a hurry, the package will arrive the fastest if you do not specify.
The time slots that can be specified are
in the morning,
12pm - 2pm
14:00-16:00
16:00-18:00
18:00-20:00
19:00-21:00
It becomes.
yes. We can deliver it to you.
Please set the delivery address using the following steps.
1. Add items to your cart and enter your customer information.
2. In the shipping settings, uncheck "Use shipping address as billing address" and enter the delivery and billing addresses respectively.
If you would like to reserve the item, please let us know using our inquiry form. We also accept reservations and requests for the products you are looking for.
Regarding the arrival time, please feel free to contact us as we will provide you with information at the time of your inquiry.
You can choose from credit card, digital wallet payment, bank transfer, QR code payment, convenience store payment, deferred payment, and cash on delivery.
Please see the payment methods page for details.
At Scandinavian Tableware Tacksamycket, we will handle returns and exchanges in good faith.
We carefully check the products before delivery, but if by any chance the product is different from what you ordered or is defective, please contact us.
*We cannot accept returns or exchanges due to customer reasons.
For more information, please check "Returns"
yes. Our store also sells items on minne. The minne store also sells minne limited items such as ceramic plates and interior works.
Please visit the minne store from this link .
Please refer to the minne store for testimonials from customers who have used our store.
Yes, we accept payment in installments and revolving payments.
*Available for a price of 10,000 yen